1. Do you offer further discounts?
If you have 10 or more domains, contact us and we'll be happy to work out a special arrangement.
2. Do you have a reseller program?
We are happy to discuss how we can you become a WebSafe Shield reseller. We work with hosting companies, ISPs as well as developers in helping them improve their customers security and conversions. Contact us today to help you get started.
3. What is your refund policy?
We at WebSafe Shield strive to provide the best service possible. If for some reason we're not able to keep you as a happy customer and you feel a refund is in order, we will refund you for the previous 30 days.
4. How do I cancel?
Simply log into your account, and next to the domain name you want to cancel, click on the Cancel button. We will continue the service and you can show the seal for the remainder of your paid subscription for that domain. However, before you do that, we'd appreciate you contacting us to see if there's anything we can do to help you.
5. I still have a question that may be silly, what should I do?
No question is silly! Website security is a new subject to the vast majority of people, and for someone who manages a website, it can be a daunting task with all the different activities you have to do and keep track of, and your site's security is just one of them. Don't be shy, we've probably heard it before, go ahead and contact us and we'll be happy to help you out. |